Shipping policy

Thank you for choosing Mike's Organic Curry Love! We are committed to delivering fresh and delicious food products to your doorstep in a timely and efficient manner. This Shipping Policy outlines the details of our shipping services, including estimated delivery times, shipping methods, and related information. Please read this policy carefully before placing an order.

Shipping Times: Our standard shipping time ranges from 2 to 7 business days from the date of order confirmation. Please note that these shipping times are estimates, and actual delivery times may vary depending on factors such as order volume, shipping destination, and unforeseen circumstances. We strive to deliver your order as quickly as possible while maintaining the quality and freshness of our products.
Processing Time: We require a processing time of 1 to 2 business days to prepare your order for shipment. This includes the time needed for packaging, quality control, and arranging pickup with our shipping partners.
Shipping Methods: We utilize reliable shipping carriers to ensure the safe and timely delivery of your food products. The specific shipping method used for your order will depend on various factors, including your location and the size/weight of the package. We may use services such as USPS, UPS, FEDEX etc. to fulfill your order.
Shipping Charges: Shipping charges will be calculated during the checkout process based on the destination, weight, and dimensions of your order. Please note that additional charges may apply for expedited shipping or special delivery requests. We offer a flat fee shipping rate of $10 on orders exceeding a $99. 📦 We’re a small business, not a trillion-dollar spaceship company 🚀
Tracking and Order Status: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. You can also access this information by logging into your account on our website. Tracking updates may take up to 24 hours to appear in the carrier's system.
Shipping Restrictions: We currently offer shipping within the United States. However, there may be certain areas or countries where we are unable to deliver due to logistical constraints or legal restrictions. If you have any concerns about shipping to a particular location, please contact our customer support team for assistance.
Packaging and Quality Assurance: At Mike's Organic Curry Love, we prioritize the quality and freshness of our products. We take utmost care in packaging your order to ensure that it arrives in excellent condition.
Delayed or Damaged Shipments: While we make every effort to deliver your order within the estimated timeframe, unforeseen circumstances such as weather conditions or courier delays may occur. In the event of a delayed or damaged shipment, please contact our customer support team, and we will work diligently to resolve the issue and provide a suitable solution.
Order Modifications and Cancellations: Once your order has been confirmed, modifications or cancellations may not be possible. However, please contact us as soon as possible if you need to make any changes, and we will do our best to accommodate your request.
International Shipping: At this time, we do not offer international shipping. We apologize for any inconvenience this may cause and appreciate your understanding.
Returns and Refunds: Due to the perishable nature of our food products, we do not accept returns. However, if there is an issue with the quality or condition of your order, please contact our customer support team within 48 hours of receiving the package. We may request supporting documentation or images to assist with the investigation process. Depending on the circumstances, we may offer a replacement, refund, or store credit.